Move to GivJoy by talking it through.
Send what your old system exports. GivJoy reads it, Bryn explains it, and you decide what comes over.
Moving day
Your current tool
- Supporters
- Monthly donors: a list to work through
- Gift history
- Events
GivJoy
- SupportersNot moved yet
- Monthly donors: a list to work throughNot moved yet
- Gift historyNot moved yet
- EventsNot moved yet
Made-up example. Nothing is moved.
One move, step by step
Step 1 of 7: Tell Bryn where you're coming from
Name your old system, or more than one. Bryn shows how to export from each.
- System guides. Bryn knows how to export from common systems. GivJoy staff check each guide.
- Not yet checked by GivJoy. For a system with no checked guide, Bryn reads its public help pages and labels the steps.
Bryn
Hi, I'm Bryn, GivJoy's AI assistant. Which system or systems do you use now?
- Lantern Giving
- Bramble Events
- A spreadsheet
- Something else
Maria
Lantern Giving for donations, and Bramble Events for our book fair.
Bryn
Drop in everything you have, from any system or spreadsheet. You won't need to clean anything up first.
Bryn
GivJoy hasn't checked these steps for Bramble Events yet. They come from its own help pages, linked under the cards.
Export your files
Lantern Giving
- Open Reports, then Export
- Tick People, Gifts and Monthly gifts
- Type a start date before your first gift
- Download the zip
Lantern Giving starts at the last 90 days. Type an earlier start date.
Bramble Events
Not yet checked by GivJoy- Open your event
- Choose Guests, then Download CSV
From these pages: Bramble Events help, Download your guest list
Step 2 of 7: Drop in your files
Any mix of CSV, Excel, PDF or a zip. No cleanup first.
- No AI in the reading. GivJoy's own code opens every file, every sheet and every file in a zip.
- Card numbers deleted unread. A file with full card or bank numbers is deleted at once, before anything reads it.
Maria
Here's everything we have.
- lantern-export.zip
- cash-and-checks-2025.xlsx
- book-fair-guests.csv
Bryn
people.csv in lantern-export.zip has full card numbers, so I deleted the whole zip without reading any of it. Export that file again without the card number column, then send the zip again.
Maria
Sent again, without that column.
- lantern-export.zip
Bryn
Thanks. GivJoy has read all your files, and I have a description of each.
Files
- lantern-export.zipLantern Givingpeople.csv had full card numbers. Deleted unread.Deleted
- lantern-export.zipLantern Giving, sent againPeople, 412 rows · Gifts, 3,394 rows · Monthly plans, 9 rows, from a PDFRead
- cash-and-checks-2025.xlsxA spreadsheetGifts, 64 rowsRead
- book-fair-guests.csvBramble EventsEvent guests, 138 rowsRead
Bryn gets a description, never supporters' personal details.
Step 3 of 7: Bryn builds the import plan
She works out each file and links them. She leaves out what was never your supporters' giving.
- Counting in code. GivJoy's code does the counting, totals, linking and matching.
- Bryn explains it. Bryn works from a description of each file and explains the plan in plain words.
Bryn
Your import plan is ready to check. Gifts are linked to their people, and guests to whoever bought their tickets.
Bryn
I left out 214 rows: test gifts, duplicates, platform tips, fee rows and report totals. Each group says why.
Maria
Why leave out the platform tips?
Bryn
Those tips went to Lantern Giving, not to Harbor Literacy. They were never your money.
Your import plan
Old campaigns become labels
Not imported
Imported with adjustments
Step 4 of 7: Only the questions that need you
Numbered, one at a time, each with Bryn's recommendation. Possible matches show side by side.
- Matching runs on rules. Possible matches and their reasons come from GivJoy's matching rules. The AI never sees either side.
- Two people, one move. Maria and Devon work in the same move. Each choice shows who made it and when.
Bryn
Question 1 of 3
18 gifts in cash-and-checks-2025.xlsx look like gifts in your Lantern Giving file. For example, Rosa Delgado's $85.00 on December 14, 2025.
I'd count each once, from Lantern Giving.
- Count each once
- They're separate gifts
- Check them one by one
Maria
Count each once.
Bryn
Question 2 of 3
In cash-and-checks-2025.xlsx, I read Amt as the gift amount and Fund as the campaign.
Is that right?
- Yes, that's right
- Not quite
Devon
Yes, that's right. I'm checking the book fair matches now.
Match 3 of 24
Very likely the same person| Field | book-fair-guests.csv · Bramble Events | lantern-export.zip · Lantern Giving |
|---|---|---|
| Name | Dana Whitfeld | Dana Whitfield |
| dana.w@example.org | dana.w@example.org | |
| Phone | (555) 555-0142 | (555) 555-0142 |
| Giving | 2 ticket purchases | 12 gifts, $300.00 |
Same email and phone. The last name is spelled two ways: Whitfield and Whitfeld.
Same person · Devon, 2:14 PM
Step 5 of 7: What Bryn sees
The sample rows as Bryn gets them, beside the real names on Maria's screen.
- A description, not the data. Bryn gets column names, counts, patterns and at most three sample rows per sheet.
- Stand-ins. Every person in a sample row becomes a stand-in such as Person 14. Real names show only on your team's screen.
Maria
What did you actually get from cash-and-checks-2025.xlsx?
Bryn
Open What Bryn sees on any file. It shows exactly what GivJoy sent me, nothing left out.
What Bryn sees: cash-and-checks-2025.xlsx
Why you can see this: Your supporters trusted you with their information, and many people are uneasy about AI. So GivJoy keeps their personal details away from Bryn, and shows you the proof instead of asking you to take our word for it.
| Column | What Bryn got | On Maria's screen |
|---|---|---|
| NameStand-ins | Person 14 | Rosa Delgado |
| EmailStand-ins | person14@example.invalid | rosa.delgado@example.org |
| PhoneStand-ins | (555) 555-0114 | (555) 555-0187 |
| AddressStand-ins | Street 3, City 2 | 212 Alder Street, Bayview |
| DatePattern only | 2025-12-01 | 2025-12-14 |
| AmtPattern only | $90.00 | $85.00 |
| FundChoices | Spring Read-a-thon | Spring Read-a-thon |
| NotesNot sent: notes | Not sent | Prefers a call after work |
The same line, two ways
What Bryn gotPerson 14's gift looks like one in your Lantern Giving file.
On Maria's screenRosa Delgado's gift looks like one in your Lantern Giving file.
Step 6 of 7: Import, and Undo
Imported gifts send no receipts or thank-yous. Undo is there for 30 days.
- Nothing goes to supporters. Imported gifts send no receipts or thank-yous and start no Bryn jobs.
- Undo for 30 days. Undo import removes what this import added and keeps anything your team added or changed since.
Bryn
Every question is answered. Your plan is ready to import.
Bryn
Read What happens next, then press Import to confirm.
Maria
Done, I pressed Import.
Bryn
Imported. Find this import later in Settings > Imports, with Undo until November 29.
What happens next
- Money
- No money moves. 3,226 past gifts ($412,880.00) come in as imported gifts.
- What supporters see
- Nothing. No receipts, thank-yous or emails go to anyone.
- Can it be undone
- Yes, for 30 days. Undo never removes an opt-out.
Settings > Imports
Step 7 of 7: Monthly donors
Each old gift keeps running until the new one is set up. Each donor restarts from a personal link.
- Old gifts keep running. Importing moves and stops no monthly gift. Your team stops each old one once its new gift is set up.
- Personal restart links. Each donor restarts from their own link, keeping or changing their amount.
Bryn
Importing didn't move or stop anyone's monthly gift. Keep each old gift running while you prepare their move.
Bryn
I drafted a first email and a reminder. Each holds a personal link, and donors can keep or change their amount.
Maria
Schedule them for Monday at 9:00 AM.
Bryn
Monday, November 2 at 9:00 AM Pacific. Check it in What happens next, then press Schedule.
Maria
Done, I pressed Schedule.
Bryn
Scheduled. Stop each old gift once its new one is set up, before GivJoy's first charge.
- Review monthly donors (done)
- Review emails and choose when to send (done)
- Choose call tasks (optional)
- Dana Whitfield$25.00 a month · next Nov 15Keep the Lantern Giving gift runningWaiting for a restart
- Gloria Mendes$50.00 a month · next Nov 3Keep the Lantern Giving gift runningWaiting for a restart
- Lena Park$15.00 a month · next Nov 28Keep the Lantern Giving gift runningWaiting for a restart
First email, with Gloria's details filled in
Hi Gloria, thank you for giving $50.00 each month to Harbor Literacy.
To move your gift to GivJoy, use your personal link. You can keep or change your amount.
Your first GivJoy gift would be on December 3.
Your Lantern Giving gift is separate. Contact Harbor Literacy to stop it before December 3.
Until you set it up on GivJoy, your gift keeps going through Lantern Giving as it does now.
Move my gift to GivJoy
Email Preferences
What's doing the work
GivJoy's own code
Code with no AI in it reads the files and does the counting and matching.
A description for Bryn
Bryn gets a description, never supporters' personal details.
System guides
Guides grow with every nonprofit that moves, and GivJoy staff check them.
Saved as you go
Every answer saves as it's made, and two people can work on one move.
What doesn't come over
- Card details. Every monthly donor restarts from a personal link.
- Soft credits, donated goods and unpaid pledge balances.
- Scanned PDFs with no text. Send a spreadsheet instead.
- Imported gifts show in records and reports. GivJoy doesn't send receipts or year-end statements for them.
Will a monthly donor be charged twice?
GivJoy guards against it. If your team hasn't marked the old gift stopped by GivJoy's first charge date, GivJoy skips that month.
Donors who never use their link keep giving through your old tool.
Rather have a person help?
GivJoy's team will help you move, hands on.
The GivJoy launch list
The launch list isn't open yet. Please check back soon.
You can email support@givjoy.io with questions.
